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I just wanted to thank you for the delivery of my parcel. It was lovely to receive homely goods!!! Definitely. I was very pleased with the service!

Michelle Ford - Italy

Customer Relations Manager - October 2015

We’ve now quite a stock of essentials and it will probably be a good while before our next order. But we are most satisfied with what we’ve received and the level of service you have provided. Just wanted you to know.


Mike - Sweden

Dear Raj,

I wish to thank you for your understanding and the prompt action taken. I will surely use the British Food Store for my future purchases. I am positively impressed by your being professional and the prompt action taken. Thank you once again.

Kind regards,


Dear Steve:

The parcel was delivered yesterday. My 14 year old grandson thinks I am the greatest Nana ever! He adores Heinz chocolate pudding and you can no longer get it in Ireland. Many thanks for your help.



Hi, Just recieved my snacks and nibbles in prepartion for the World Cup 2014 over here in Brazil for the gang! thank you for your prompt delivery, I will be ordering again!

Josh Piqa - Brazil

Hesitant to make an order, I phone BFS directly, Steve in the office was able to advise me of the delivery charges, and forms that were put in place to allow safe carrage for my parcel. Due to being let down by other companies, I was impressed by the little hassel I recieved due to strict laws in the USA. All the correct information was given and I recieved my parcel in record timing. Thanks BFS!

Sarah McMillar - Minnesota, USA

After recieving my order, the box of my item had been damaged in transit, maybe a little bigger packaging needed. Other than that, what a good service!

Harvey Jool - Australia

Shall definitely be ordering again, many foods I am unable to buy over here now I am an expat! I shall definitely be re-ordering!

Jodie Byng - Hungary

My boyfriend was posted to an armed forces site within Cyprus, thanks to British Food Store, I was able to send him thoughts of home and kisses through your parcel. He was very impressed! Thank you.

Fran Poosa - UK

After asking about a tracking service on my parcel, I was able to track all the way to my front door, What amazing service. Thank you! I shall definitely recommend your service to others!

Kieth Garter - Switzerland

I was largely surprised by how quickly I recieved my order, Steve in the office is brilliant!

Kayleigh Jackson - UK

Since moving to China, I have struggled to get my favourite Marmite Rice Cakes, thanks to British Food Store, I am able to enjoy them abroad! Amazing! Thanks BFS!

Lucy Black - Singapore

Hello! I just wanted to thank Steve... Amazing customer service and prompt service, especially considering it was the run up to Christmas! My brother received his package in plenty of time and he was over the moon. I thought you would like to see one extremely happy customer on Christmas Day in Canada. Even though I couldn't spend the day with my (not so) little brother, a little piece of "home" was with him. Thanks again! I shall most definitely recommend. Thank you Steve!

Stacey Louise Sargison - Canada

This is our first experience with British Food Store Online – your customer service has been excellent and informative. The whole process has been easy and we were delighted with our purchases, which reached us in Italy in no time at all. We will of course be returning and telling all our friends.

Rebecca Samson - Italy

I just wanted to let you know that I work overseas contracting with the Afghan Army, so I must order everything online. Received my goods very quickly . . . Great job and great products! Keep up the great work.

Jamie Pupol - France

Your customer service and dedication to your customers is superb! So many companies now have poor customer service, it is great to find a company that cares and does the right thing. You will have my business for a long time to come.

Dorothy Jesid - Germany

Steve was extremely nice and helpful on the phone.

Charlotte George - USA

Love you! Love the shipping! Love the customer service. Fantastic!

David Francis - Russia

Ordered some biscuits and crips that i couldn't find locally and they arrived quicker then i hoped and were a great addition to my dinner party.

Anne Haters - Luxembourg

Cannot fault you, I've used others in the past but no-one can beat the service I received from you.I received my package within 3 days, packed well and with no damages. I would recommend this company without reservation!.

Genevieve Jackson - Zurich

Order received super quick. Items well packaged. The service I received was excellent. I will definitely order again.

Eric Trest - Croatia

Package arrived quickly and was as described, will be ordering again.

Suzannah Bews - Hungary

I found this site by on google. Ended up purchasing more than I was planning to (lots available). Items delivered extremely quickly. Very, very impressed. Will be using regularly from now on.

Andrew Morris - Wellington

I like to order in bulk, this was my first order from British Food Store and I will definitely order again. All the items in stock and well packaged.

Maria Finn - Montpelier

Who would have thought grocery shopping could be so easy! Website is great, so easy to navigate and fast delivery.

Helen Mendes - Quebec

Simple, nice and quick shipping. Try it!

Michael Myners - Gdansk

I was extremely impressed with the British Food Store service and speed of the delivery, all well packaged. Recommended!

Sarah Holmes - Costa Dorada

Quick delivery to Sweden, well packaged, a good service, thank you British Food Store Online.

Anthony Waters - Helsinki

Fast delivery time, good website and easy ordering, very wide product range, I will visit again and recommend friends to visit to.

Stuart Cretil - France

At last i have found the website which can meet my needs and my family. thank you British Food Store.

Rose Lucas - Munich

Thank you, thank you, thank you, baked beans and marmite are back in the kitchen cupboard, keep it up British Food Store Online.

Julia Cosgrove - Copenhagen

Fast delivery to my out of the way desitnation and good range of British Brands!

Malcolm West - Seville

This is a great online store and one of the staff called Steve is particularly helpful over the phone, to me and my dad! We wanted to leave a positive review for him, thanks!

William Hollan - New York

Dear Sir or Madam ! First of all I must say well done, and thank you for the very, very quick delivery. At last a little bit of home. I found your site by mistake and it's the best mistake I have ever made ! Thank you...

Donna V. Frantzen - Germany

Thanks so much, Raj! Your help is much appreciated. I’ll let you know when the order arrives.

Many thanks,

Nikki - QVC Television Network